WHAT TO EXPECT from your new purchase:
Adjustment period - After
all those grueling years on
that old bed, you may need
some time to get
accustomed to the new
mattress – just as you might
expect with new shoes. This
period of adjustment may
take a week or much longer;
or, it could be as brief as the
time it takes you to fall
asleep on the very first night
of use. |
OUR PLEDGE TO YOU is to make every effort to provide only
the best quality products to our customers. To avoid any
misconceptions, you the customer, will be more satisfied with
your purchase if you understand the terms, and your responsibilities
as stated in the individual product warranties. These
warranties are based on standard bedding industry practices.
If you are the original purchaser of an Aireloom®
mattress manufactured by E. S. Kluft & Company, LLC
AFTER 4/19/04 please review the specific warranty card
of the purchased model for the entire warranty, which
includes all terms and conditions. The warranty applies
to the original purchaser only and is not transferable.
Aireloom® will always attempt to fairly inform the
customer on what the warranty does and does not
cover, and what might cause it to be voided. Remember,
as with most warranties, our warranty guards against
manufacturing defects in workmanship and materials
only and is not a comfort guarantee nor meant to be
used as a way to uneccessarily return an otherwise good
mattress.
WHAT IS COVERED UNDER THE WARRANTY?
- Mattress: normal body impressions greater
than 1 1/2" allowable, on most models, per Aireloom®
inspection guidelines.
- Coils or wires that are loose, broken, or protruding
through the mattress fabric.
- Foundation: splitting of the wood frame, defective,
loose, or broken coils and/or modules.
- Your mattress and foundation if supported by an
appropriate bed frame at all times (see illustrations)
for warranty coverage.
WHAT IS NOT COVERED UNDER THE WARRANTY?
- Aireloom®manufacturer is not liable for incidental or
consequential damages which result through the
use of this product.
- Normal body impressions and or small soft
spots less than 1 1/2" as stated above (body impressions are caused by
upholstery material compressions and are a normal
characteristic of premium bedding.
- Sagging – not greater than 1 1/2", depending on
specific model.
- Clearance bedding "as is" bedding or floor models.
- Damage or bending of perimeter border rods caused
by bending or incorrectly moving the sleep set.
- Cover fabrics/quilting.
- Damage to mattress or fabrics due to soiling, stains,
burns or unsanitary conditions.
- Comfort level/preference of firmness.
- Bed height.
- Damage to the mattress due to an incorrect or old
foundation.
- Structural damage caused by an incorrect bed frame.
- Sheet fit.
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